1. Are your shoes made from genuine leather?
Yes. All Kasuri Morbido footwear is handcrafted using premium genuine leather for superior quality, durability, and comfort.
2. Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery across Pakistan. You can also pay via JazzCash, EasyPaisa, or Bank Transfer.
3. How long does delivery take?
Orders are usually delivered within 3–7 business days, depending on your location.
4. Do you offer free shipping?
Yes, we provide Free Delivery Across Pakistan on all orders.
5. Can I exchange or return my order?
Yes. If you receive the wrong size or a defective product, you can request an exchange according to our return policy.
6. How do I choose the correct size?
Please refer to our Size Guide before placing your order. If you need assistance, our support team is happy to help.
7. How can I contact customer support?
You can reach us through WhatsApp, Facebook, Instagram, or Email. Our team will respond as soon as possible.
8. Where are your products made?
Every pair is proudly handcrafted in Kasur, Pakistan, by skilled leather artisans.